Life is slowly getting back to what it was before Covid-19 became a global health crisis. As of now, businesses have started to reconcile their operation at a low burner.
Considering the damage COVID-19 did to the business and economic condition of the world. It has been a wake-up call for the organizations to gear up and prepare the technology for a predicted second wave this fall- as a risk mitigation plan. There is no way to know whether the second flare-up would be as strong as the first one that forced companies to shut down and shift to remote working or is it going to be even worse.
The least the companies can do is to prepare their senior management and employees for worst-case scenarios. So that the possible second wave of COVID-19 can be dealt with proactively. Moreover, technology leaders should build an intuitive extensive strategy to assemble IT for this predicted outbreak to ensure impactful digital transformation for business continuity and agility. However, rearranging a company’s operational planning requires you to develop comprehensive technological strategies that can help you fight this better.
Here are 6 tips that can help IT leadership in assembling technology for the much anticipated COVID-19 second outbreak:
1. Flexible company culture for future
At this point, it’s necessary for organizations to brace themselves and reconstruct their culture where information technology plays a pivotal role in defining operational expectations and strategies. As a technology leader, it is important for you to redesign your team’s operational strategy and adopt a culture where IT enables businesses to identify and battle any unforeseen event like this pandemic in the future. You need to make sure that your IT team is ready for the next outbreak if there is any. You can achieve this by making sure that the team is prepared for working extra hours or working from your data house while all other company employees are still working remotely.
You need to make sure that your team is comfortable with unexpected work calls in case of any emergency or operational crisis. Moreover, as a leader, you need to understand the importance of acknowledging your team members for running operations smoothly even in the toughest of times. So that the organization as a whole can adhere to its operational expectations and perform even in a global crisis like this. It is still unknown to enterprises what the future outbreak of COVID-19 may require for them. Hence, considering the situation it is high time you need to redesign the digital transformation journey for your company and ensure technology deployment in your workflows at the earliest.
2. Asses IT resources at hand
The first coronavirus outbreak took the world by surprise. Even with all the technological advancements, companies were not able to leverage them effectively for remote workflow because of the lack of strategic planning. As businesses navigate the pandemic, IT management has to be proactive in ensuring that employees are able to fulfill their extensive IT requirements (software and devices) in these circumstances. This can help employees to effectively perform while working in remote environments.
Now is the time for you as a technology leader to effectively execute the technological strategy.
To overcome this disruption you have to ensure that company’s already existing IT resources are readily accessible by each member of the team remotely. You need to implement collaborative tools for the company and have diversity in your technology portfolio. So that business operations can be run without any interruptions.
3. Scale remote connectivity platforms
It might not be wrong to say that connectivity is at the heart of remote working. Usually, organizations scale their connectivity tools that can support 20-50% remote access. It may face capacity challenges if the percentage of remote access increases slightly. Therefore, when the first outbreak hit, companies were not prepared to shift entirely too remote accessing of the network. Therefore, they did not have the capacity to scale their connectivity tools for a smooth workflow.
However, when excessive remote access is required by your team. You need to consider shifting to cloud-based solutions from your legacy remote network access. Cloud migration helps you improve the scalability of your remote connectivity tools. Hence, letting you scale up without even spending a huge amount of dollars on hardware.
4. Improve bandwidth and VPN
The first wave of coronavirus let companies invest more in deploying VPNs and increasing network bandwidth. To ensure operational continuity, as an IT leader you have to establish a detailed plan for further increasing bandwidth requirements. For ensuring stable remote working environments if the second outbreak occurs, it is necessary to take essential steps beforehand and improve bandwidth. You need to ensure that firewalls are set up correctly in home computers, they have the latest antivirus software, and that more VPNs are set up.
5. Build a stable digital workplace
Companies that were already in the middle of digital transformation before this global crisis have been able to deal with the digital workspace challenges better. It is a dramatic transformation but the work from home trends, digital technologies, and video conferencing trends have been facilitating the move to a digital workplace. Therefore, switching to digital transformation today is vital for business survival.
Otherwise, you might find yourself lost in the new normal digital business ecosystem. That can entirely upend your operational capabilities. To build a stable digital workplace before any other unexpected major event occurs. You need to make sure that your IT team coordinates with other technology centers of the company. This can help you deploy innovative solutions to efficiently manage the company’s performance and customer needs simultaneously.
6. Level-up cybersecurity
As companies across the globe are implementing work-from-home policies, it creates room for cybercriminals to breach the weak security protocols at home devices. The challenge, in general, is those home computers are typically not set up to deal with corporate information to pass through them. So, the IT infrastructure needs to be updated with the latest cybersecurity protocols. The fact that there was so much uncertainty brought about the pandemic initially, companies were not able to fully spend on cybersecurity owing to revenue constraints.
But now as an IT leader, you need to look for technologies that can help you accelerate the cybersecurity efforts. It adds more responsibility on you to keep your team alert more than ever before to detect phishing or malicious cyber attacks. For instance, Blockchain technology can be leveraged for combating novel cyber attacks going forward.
The Covid-19 crisis has taught some serious lessons to the global business community and it's time that the world drives IT at a top-notch for battling predicted the second wave of coronavirus. Companies should habituate themselves by following these tips to re-think and re-execute technological strategies to identify their goals for the future. Therefore, adapting to the new “digital business” workflow better.