BPO

Excellence in Customer Care, Delivered

Focus on growing your business, while we handle your core processes

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We can help you

improve productivity

Improve Productivity

Our team will help you cut down processing times and increase efficiency, while adhering to your values.

Reduce Costs

Reduce Costs

By removing the hassle of hiring and managing your own inhouse teams, costs are significantly lowered.

Gain Customer Satisfaction

Gain Customer Satisfaction

Our staff is highly trained to handle even the toughest escalations and keep your customers happy.

Cater to Changing Demands

Cater to Changing Demands

We offer flexible BPO engagement allowing you to get the services you need whenever you need them.

Core Business Activities

Focus on Core Business Activities

We help you focus on core business processes by taking care of non essential tasks for you.

Services We Offer

Tech Support

Tech Support

Efficient and quick solutions for your customer’s technical conundrums.

Tech Solutions

Tech Solutions

Specialized software development to improve efficiency of workflows.

Form Processing

Form Processing

Including customer surveys, requests, complaints, and others.

what we offer
Telemarketing

Telemarketing

Inbound and outbound to suit your prospecting demands.

IT HelpDesk

IT HelpDesk

Addressing customer queries and enhancing their experience.

Image Processing

Image Processing

Manual and custom software options for real time processing.

Data Entry

Data Entry

Storing and Managing data and in secure states for later processing.

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Our BPO Process

1 ARROW

Requirement Gathering

2 ARROW

Team Selection

3 Team Training

Team Training

4 Execution

Execution

5 Reporting

Reporting

6

Improvement & Scaling

Success Stories

VIEW ALL Stories
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livemore

“We have been working with Tkxel since October 2018 and we found their communication extremely effective and professional. Our goal with this project was to ensure a seamless and transparent competency review system and the application developed by Tkxel helped us achieve those desired results.”

Russell Willcocks // Ministerial Association Secretary
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Aptima

"Tkxel redeveloped the application on time and within the budget, meeting all of the project's milestones and pleasing the client. Their development skills and proactiveness accelerated the timeline and delivery of the project."

Sylvian Bruni // Principal Engineer
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knowles

“Tkxel provided very good resources for our Broadband ISP and UX requirements. The work was completed on time and professionally. The project was carried out seamlessly and with utmost diligence. We would like to work with Tkxel again.”

Philip Macridis // Managing Director
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autoconx

"We are pleasantly surprised by the process that Tkxel team adopted to handle this complex integration. Their engineers became core part of our team and took the ownership of the whole project in a very professional way."

Wayne Walls // Product Manager

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