client logos 1
Software & IT 

OpenAI-powered analytics delivering 10× scalability and 6× faster insights

Client Context

Canvs AI is a leading text analysis platform that uses AI to turn unstructured customer feedback into actionable business intelligence.

Canvas AI was trusted by brands lik.

The Challenge

For Canvs AI, success brought scale and pressure. As Canvs AI onboarded larger enterprise clients, data volumes and query complexity surged, exposing platform limitations:

  • Incomplete analysis of large datasets
  • Slow processing times delaying insights
  • Slow processing times delaying insights
  • Reliability risks from system bottlenecks

Without technical improvements, Canvs AI risked eroding its core value proposition: fast, reliable insights at scale.

industry
Software & IT
Project Type:
AI Platform Optimization & Feature Expansion
Service:
Artificial Intelligence

tkxel’s scalable solution

tkxel partnered with Canvs AI to strengthen performance, reduce costs,
and extend analytic capabilities. Workstreams included:

smart toy

AI-Powered Assistant for Real-Time Exploration

  • Embedded an NLP-based bot to ask complex queries from the system based on the set analysis
  • Built Integrated ASA (AI Story Assist), a chatbot-style research assistant based on Agentic AI frameworks and powered by OpenAI's GPT-4o, with function calling enabling the model to invoke platform analytics operations directly rather than returning text alone
  • Delivered interactive instant charts, summaries, and responses to complex user queries leveraging semantic search based on a vector database built on OpenAI embeddings
  • Reduced manual dashboard navigation and accelerated decision-making
speed

Performance Optimisation for Scale

  • Embedded an NLP-based bot to ask complex queries from the system based on the set analysis
  • Built Integrated ASA (AI Story Assist), a chatbot-style research assistant based on Agentic AI frameworks and powered by OpenAI's GPT-4o, with function calling enabling the model to invoke platform analytics operations directly rather than returning text alone
  • Delivered interactive instant charts, summaries, and responses to complex user queries leveraging semantic search based on a vector database built on OpenAI embeddings
  • Reduced manual dashboard navigation and accelerated decision-making
verified user

AI Governance & Output Integrity

  • Grounded ASA's responses in Canvs AI's own analyzed data using retrieval-augmented generation
  • Used semantic search over the vector database to keep model output traceable to source records
  • Applied structured output handling [confirm] so responses render as validated charts, not free-form text
assignment turned in

System Audit & Reliability

  • Full review of data science pipelines to identify bottlenecks and vulnerabilities
  • Improved logging and monitoring for greater system visibility
  • Robust error handling to improve system resilience.
  • AI Platform Optimization
  • AI Integration

The Impact

10x

processing scalability

1,600x

growth in word volume handled

6x

faster data-to-insight delivery

$120K annual

reduction in cloud costs

Client Outcome

With tkxel’s support, Canvs AI strengthened its platform to serve global enterprise clients without sacrificing performance or usability. The system now delivers faster insights, scales seamlessly with demand, and operates at lower cost supporting Canvs AI position as a leader in AI-driven sentiment analytics.

Tools & Technologies

AI & Large Language Models:

openai api
openai embeddings
gpt 4
open ai fc
agentic framework
rag

Programming Languages::

java
NodeJs
react
python

Cloud Infrastructure:

aws
aws 1
aws setup

Databases:

mongo
amozondb

Backend Architecture:

monathloic
distributed

Tools:

Group 1000008655
circleci

Ready to get started?

clutch 2

“tkxel completely transformed the way we manage our customer relationships. Their customized CRM system streamlined our processes and improved customer satisfaction. We highly recommend their services to any business looking for real results.”

Nick Drogo

Nick Drogo

Global Director IT, Knowles

“They helped us build a docketing app with an intuitive user interface, allowing our attorneys to track over 10,000 U.S. and international patent systems.”

Robert K Burger

Robert K Burger

COO, Sterne Kessler

“tkxel has proven beyond par that they excel not just in building and integrating with our team but building at a level that is at par with any US development team. Working with tkxel is one of the best decisions we have made.”

Umair Bashir

Umair Bashir

CTO, Replenium

“tkxel shared our vision right from the get go, and helped us achieve the unthinkable through perseverance and a thorough attention to detail. Their team was highly professional and possessed a firm grasp on technicalities, a combination that is hard to find in the industry.”

Pam Chitwood

Pam Chitwood

Product Manager, ABB

Invalid email address

Loading

“tkxel completely transformed the way we manage our customer relationships. Their customized CRM system streamlined our processes and improved customer satisfaction. We highly recommend their services to any business looking for real results.”

Nick Drogo

Nick Drogo

Global Director IT, Knowles

“They helped us build a docketing app with an intuitive user interface, allowing our attorneys to track over 10,000 U.S. and international patent systems.”

Robert K Burger

Robert K Burger

COO, Sterne Kessler

“tkxel has proven beyond par that they excel not just in building and integrating with our team but building at a level that is at par with any US development team. Working with tkxel is one of the best decisions we have made.”

Umair Bashir

Umair Bashir

CTO, Replenium

“tkxel shared our vision right from the get go, and helped us achieve the unthinkable through perseverance and a thorough attention to detail. Their team was highly professional and possessed a firm grasp on technicalities, a combination that is hard to find in the industry.”

Pam Chitwood

Pam Chitwood

Product Manager, ABB

privacy-icon

We value your privacy

tkxel uses essential cookies to ensure the proper functioning of our website. With your consent, we also use optional cookies for analytics, advertising, and third-party services.

By clicking “Accept all”, you consent to the use of all cookies. You can manage or withdraw consent for optional cookies at any time by clicking “Customize”. Please note that some website features may not function properly if optional cookies are disabled.

For more information, please read our Privacy Policy.

Customize
Accept All

Control Your Privacy

Websites may store or retrieve information on your browser, mostly in the form of cookies. This information is used to personalize your experience and is not usually linked to your identity. You can choose not to allow certain types of cookies, but it may affect your website experience. Learn more and change settings by clicking on the different categories.

Strictly Necessary

Strictly necessary cookies enable website functionality and cannot be turned off. They are typically set in response to actions you take, like setting privacy preferences, logging in, or filling in forms. You can block or receive alerts about these cookies, but some website features may not work. These cookies do not store personal information.

Performance

Performance cookies track site visits and traffic sources to measure and improve site performance. They provide information on popular pages and visitor behavior. The information collected is anonymous. If you do not allow these cookies, we will not know when you have visited the site and cannot monitor its performance.

Targeting

Targeting cookies are cookies that our advertising partners may set on our site. They use them to create a profile of your interests and show relevant ads on other sites. They do not store personal information, but use your browser and internet device's unique ID. Without these cookies, you will see less targeted ads.

Functional

Functional cookies improve your website experience through enhanced functionality and personalization. They are set by us or third-party providers. Without them, some or all of these services may not work properly.

Confirm My Choices
Accept All

Upcoming Webinar

FinOps for AI Workflows: Controlling Cloud Costs for Businesses

August 12, 2026 10:00 am EST

Register Now
Watch Now
00 Days
00 Hours
00 Minutes
00 Seconds
Register Now