Fam Brands

Fam brands missed orders were reduced by 99% with tkxel’s middleware solution for last-mile delivery

Results delivered

99%

fewer missed orders after Fam Brands implemented the new middleware

500

additional orders are fulfilled per month by eliminating gaps between siloed systems

Executive summary

With three decades of leadership in the apparel industry, Fam Brands offers a broad product spectrum of fitness accessories alongside casual and active wear for men and women. Fam Brands aspires to become the most innovative brand in the apparel industry.

Industry

Apparel

Project Type

Platform modernization

Service

Engineering & design

Outcome

tkxel conducted onsite discovery, mapped undocumented workflows, and delivered a middleware solution that integrated systems like CIMS, FTP, ACS, Recharge, and Shopify. This created real-time information flow, improved operational visibility for management, and helped production and procurement teams act on accurate data to prevent missed orders.

Tools & technologies

All tools

Ruby on Rails Shopify SOAP PDI (Kettle) MySQL Power BI AngularJS Amazon SES

See how tkxel integrates fragmented supply chain and commerce tools with an operational layer that improves visibility and prevents fulfillment gaps.

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