AI development services

AI development services that turn failed pilots into measurable ROI

tkxel designs, builds and integrates custom artificial intelligence (AI) applications, agents and models inside the systems your teams already use. Every build starts with one workflow and a measured baseline, then scales once results are proven.

featured AI CLIENTS

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The pilot works, but only in the demo

Sample data behaves. Live records bring edge cases, missing fields and approval rules nobody scoped, so the pilot never reaches the team it was built for.

Packaged AI tools cannot see your business

Off-the-shelf copilots handle generic tasks well. Your contracts, product data and exception rules sit in systems those tools cannot read or act on.

Answers sound right and turn out wrong

A model with no grounding in your records invents figures and policy details with full confidence. One visible mistake is enough for a team to stop using it.

Nobody owns the model after go-live

Accuracy drifts as data changes, usage grows without limits and no one reviews what the system told customers last month.

AI development services we offer

AI development services

AI strategy and consulting services

We help you decide what to build, what to buy and what to leave alone. Each candidate use case gets the right approach and the governance baseline it needs before any code is written, whether that is generative AI, AI agents or classical machine learning (ML).
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AI development services

AI PoC and MVP development

A proof of concept (PoC) shows whether a model can do the task on your data. A minimum viable product (MVP) puts that capability in front of real users, with the architecture, evaluation tests and monitoring to grow without a rebuild.
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AI development services

Custom AI software development

We build AI-native applications and add AI features to software you already run or sell. The work spans the user interface, the model layer, data pipelines and the application programming interfaces (APIs) that connect them.
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AI development services

AI integration services

We connect models and agents to your enterprise resource planning (ERP) system, customer relationship management (CRM) platform, data warehouse and document stores. That includes Microsoft Dynamics 365, Salesforce, Power BI and MuleSoft and ServiceNow environments.
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AI development services

Data engineering for AI

We build the pipelines, warehouses, lakehouses and vector indexes your models read from, then monitor each pipeline for freshness and quality. Connected, clean data keeps model outputs consistent after launch.
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AI development services

Model training, fine-tuning and MLOps

We select, train and fine-tune models and run them on machine learning operations (MLOps) pipelines with drift monitoring, automated alerts and retraining cycles. Deployment covers cloud, hybrid and on-premise setups, including self-hosted large language models (LLMs).
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AI development services

AI governance and AI Ops

We set usage policies and model routing rules, then log prompts, outputs and agent actions so every AI decision can be reviewed. Usage and spend stay visible across teams and tools as adoption grows.
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AI development services

AI Pods, dedicated AI development teams

An AI Pod is a senior team of product, engineering, data and AI specialists assigned to one use case. Each Pod uses AI agents for coding, testing and evaluations and aims to put one AI system into production in weeks.
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Describe one workflow and see where AI fits, ranked by value and effort, in 5 minutes.

Our AI development lifecycle, from first use case to scale

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01 Assess and prioritize

Your leadership and process owners join one working session. Together we list candidate workflows, weigh each on value and effort and leave with the first use case agreed.

Deliverables: AI readiness report | Use-case map | Prioritized roadmap | Key performance indicator (KPI) recommendations

02 Design the solution

We map the target workflow step by step, audit the data it depends on and choose the model, retrieval method and integration points. Human review goes where an error carries the most risk.

Deliverables: Workflow map | Return on investment (ROI) model | Solution blueprint | Data readiness assessment | Implementation plan

03 Build and validate the pilot

Engineers prepare the data, build the model or agent and test outputs against an evaluation set drawn from real cases. Results are compared with the baseline to decide whether the pilot moves to production.

Deliverables: Working AI pilot | KPI baseline | Performance report | Risk assessment | Production recommendation

04 Integrate into production

The validated solution is connected to your live systems, user permissions and review steps. Ownership then passes to the people who run the process every day.

Deliverables: Production-ready AI workflow | System integrations | Approval paths | Monitoring setup | Team handoff guide

05 Monitor and scale

Production performance is reviewed against the baseline every cycle. Proven patterns are reused for the next workflows, teams and systems on the roadmap.

Deliverables: AI use-case portfolio | Scale roadmap | Governance framework | Evaluation framework | Usage and spend tracking | AI operating guide

Our AI development lifecycle, from first use case to scale

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What AI-enabled workflows can help you achieve

Cut processing costs

Suitable finance, operations and customer service workflows can see 10 to 15% process cost savings once AI removes manual analysis, repeated handoffs and rework.

Shorten cycle times

Well-designed AI workflows can cut cycle times by 20 to 30% in suitable processes such as order-to-cash and reporting, where AI takes over the repetitive steps between people.

Handle more volume with the same team

AI takes on repetitive, high-volume steps, so teams absorb growing transaction and service volumes without adding headcount at the same rate.

Make decisions on current data

Data from separate systems is brought together and modeled with predictive analytics, so leaders see cash flow, operational risk and performance issues sooner.

Start with the workflow that takes your team the most time

Book AI discovery call

Types of AI solutions we build

Machine learning and predictive analytics

Machine learning and predictive analytics

Custom models trained on your historical and real-time data to predict outcomes, flag anomalies and rank records by likelihood. Results feed business intelligence dashboards or trigger actions in the systems your teams use.

Use cases: Demand forecasting, revenue forecasting, anomaly detection, churn prediction, lead scoring, customer lifetime value prediction

Generative AI and RAG applications

Generative AI and RAG applications

LLM applications that read your documents through retrieval-augmented generation (RAG), with prompt testing and evaluation built into every release. Answers stay tied to your own records instead of general web knowledge.

Use cases: Knowledge assistants, document retrieval, contract review, report drafting, internal search, proposal drafting

AI agents and multi-agent systems

AI agents and multi-agent systems

Agents that retrieve data, take approved actions and hand work to people at set checkpoints. Multi-agent systems split a long workflow across specialized agents that share guardrails and monitoring.

Use cases: Lead enrichment and routing, customer email triage, support ticket routing, vendor onboarding checks, multi-step approval workflows

AI chatbots, assistants and copilots

AI chatbots, assistants and copilots

Conversational AI built on natural language processing (NLP) and LLMs for customers and employees. Each assistant connects to your knowledge sources and completes approved actions inside tools such as Slack or your help desk.

Use cases: Customer support, employee help desk, standard operating procedure (SOP) lookup in Slack, onboarding guides, sales copilots

AI automation

AI automation

Intelligent automation combines robotic process automation (RPA) with ML and language models to handle steps that need judgment, such as reading a scanned form or classifying a request, not just rule-based clicks.

Use cases: Invoice data capture, purchase order matching, document classification, account reconciliation, cross-system data entry

AI development for industry-specific workflows

  • Financial Services
  • Healthcare
  • Retail & Ecommerce
  • Manufacturing
  • Logistics & Distribution
  • Hospitality & Travel
  • Software & SaaS

AI for financial services

  •  Extract data from loan and account-opening documents into core systems
  • Flag unusual transactions for analyst review
  • Draft month-end close commentary from ledger data
  • Answer policy and product questions for service agents
  • Orchestrate accounts payable, close and financial planning agents in one governed workflow
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AI for healthcare

  • Summarize referral and intake documents for care teams
  • Assemble prior authorization packets from patient records
  • Predict appointment no-shows and adjust schedules
  • Answer patient billing and coverage questions for front-desk staff
  • Coordinate intake, eligibility and scheduling agents with clinician sign-off
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AI for retail and ecommerce

  • Generate product descriptions and attributes from catalog data
  • Forecast stock needs by store, channel and season
  • Personalize product recommendations on site and in email
  • Resolve order status and return requests through chat
  • Run agents that monitor inventory, raise reorders and notify suppliers
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AI for manufacturing

  • Predict equipment failures from sensor and maintenance history
  • Spot quality deviations in inspection and batch records
  • Search manuals and SOPs for technicians on the shop floor
  • Forecast raw material needs from the order backlog
  • Connect maintenance, inventory and procurement agents in one workflow
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AI for logistics and distribution

  • Extract data from bills of lading and delivery documents
  • Predict late shipments and alert customers early
  • Plan delivery routes from order, traffic and capacity data
  • Reconcile proof-of-delivery records with customer orders
  • Coordinate order intake, inventory and dispatch agents across systems
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AI for hospitality and travel

  • Triage guest and event emails and draft replies for staff approval
  • Forecast occupancy and staffing needs by property
  • Answer booking and amenity questions on web and messaging channels
  • Summarize guest reviews by property and theme
  • Run agents that take event requests from inquiry to confirmed booking
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AI for software and SaaS companies

  • Add natural-language search and summaries inside an existing product
  • Build analytics copilots that answer questions about product data
  • Generate and adapt content inside the product workflow
  • Deflect in-app support tickets with answers from product documentation
  • Run AI agents across tenant workflows inside a multi-tenant platform
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Built for mid-market teams taking AI from pilot to production

Sized for mid-market realities

Engagements start with one workflow and fit your existing systems and lean internal teams. You see results from a single use case before committing to a wider program.

One accountable team

Business consultants, product teams, AI engineers, data specialists, cloud experts and security professionals work in one delivery model, backed by 150+ AI professionals. No handoffs between vendors.

Controls built in from the first sprint

Access controls, data protection, human oversight and escalation paths are set up during implementation, not added after go-live.

Proven on our own operations

tkxel runs as an AI-first company, with AI agents, machine learning and automated workflows across its own sales, marketing and delivery teams, with 18+ years of software delivery and partnerships with Microsoft, AWS and Salesforce behind every client build.

Choosing the right AI development model

Choose the AI development model that best fits your workflow and internal capabilities.

Criterion
Best fit
First result
Uses your data and rules
ERP and CRM integration
Governance and controls
Ownership after launch
Fails when
Off-the-shelf AI
Standard Tasks
After setup
Limited to built-in connectors
Prebuilt connectors only
Vendor defaults
Vendor controls the roadmap
Workflow is company-specific
In-house AI team
Core, long-term AI capability
After hiring and onboarding
Yes, fully
Built by your engineers
Designed by your team
Your team
AI skills are hard to hire
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Company-specific, high-volume workflows
Pilot validated before scaling
Yes, fully
Built into existing systems
Set up during implementation
Handed over to your team
No internal owner for the workflow

Tools and technologies behind our AI development

  • Large language models
  • Agent frameworks and vector stores

OpenAI

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Anthropic

anthropic

Gemini

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DeepSeek

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Llama

llama

Mistral

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LangChain

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OpenAI Agent Builder

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Microsoft Copilot Studio

MICROSOFT COPILOT STUDIO (1)

Qdrant

qdrant

Weaviate

Weaviate

We’ve been recognized by the best, year after year

AMERICA’S FASTEST GROWING COMPANY

AMERICA’S FASTEST GROWING COMPANY

Top 15 inspiring workplaces for 2026

Top 15 inspiring workplaces for 2026

titan business PLATINUM award AI & AUTOMATION

titan business PLATINUM award   AI & AUTOMATION

FINANCIAL TIMES

FINANCIAL TIMES

mogul people leader

mogul people leader

FORBES COACHES COUNCIL

FORBES COACHES COUNCIL

ISO 27001 CERTIFIED

ISO 27001 CERTIFIED

ISO 20000 CERTIFIED

ISO 20000 CERTIFIED

ISO 9001 CERTIFIED

ISO 9001 CERTIFIED

CMMI DEV 3 CERTIFIED

CMMI DEV 3 CERTIFIED

Start your AI development project with one scoped use case

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“tkxel completely transformed the way we manage our customer relationships. Their customized CRM system streamlined our processes and improved customer satisfaction. We highly recommend their services to any business looking for real results.”

Nick Drogo

Nick Drogo

Global Director IT, Knowles

“They helped us build a docketing app with an intuitive user interface, allowing our attorneys to track over 10,000 U.S. and international patent systems.”

Robert K Burger

Robert K Burger

COO, Sterne Kessler

“tkxel has proven beyond par that they excel not just in building and integrating with our team but building at a level that is at par with any US development team. Working with tkxel is one of the best decisions we have made.”

Umair Bashir

Umair Bashir

CTO, Replenium

“tkxel shared our vision right from the get go, and helped us achieve the unthinkable through perseverance and a thorough attention to detail. Their team was highly professional and possessed a firm grasp on technicalities, a combination that is hard to find in the industry.”

Pam Chitwood

Pam Chitwood

Product Manager, ABB

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“tkxel completely transformed the way we manage our customer relationships. Their customized CRM system streamlined our processes and improved customer satisfaction. We highly recommend their services to any business looking for real results.”

Nick Drogo

Nick Drogo

Global Director IT, Knowles

“They helped us build a docketing app with an intuitive user interface, allowing our attorneys to track over 10,000 U.S. and international patent systems.”

Robert K Burger

Robert K Burger

COO, Sterne Kessler

“tkxel has proven beyond par that they excel not just in building and integrating with our team but building at a level that is at par with any US development team. Working with tkxel is one of the best decisions we have made.”

Umair Bashir

Umair Bashir

CTO, Replenium

“tkxel shared our vision right from the get go, and helped us achieve the unthinkable through perseverance and a thorough attention to detail. Their team was highly professional and possessed a firm grasp on technicalities, a combination that is hard to find in the industry.”

Pam Chitwood

Pam Chitwood

Product Manager, ABB

Frequently asked questions

What are AI development services? faq faq

AI development services are the consulting, engineering and support work needed to design, build, integrate and run AI software for a specific business process. The work covers use-case selection, data preparation, model selection or training, application and agent development, system integration, testing and post-launch monitoring. tkxel delivers AI development services for growing and mid-market businesses, starting with one measurable workflow and expanding once results are proven.

How do you choose an AI development company? faq faq

Choose an AI development company by checking 5 things: live case studies with measured results, experience with your systems, a defined data readiness process, governance built into delivery and an engagement model that fits your team. Ask for results from systems in production, not demos. Ask who owns the model after launch and how its accuracy is monitored. tkxel offers engagement models that include a dedicated team, an offshore development center and a hybrid delivery model. Reference calls with clients whose systems are live are the fastest way to test any vendor’s claims.

How much data does an AI project need before development starts? faq faq

An AI project needs enough data to show the model what a correct result looks like; the amount depends on the approach. Generative AI applications that use RAG can start from existing documents, policies and knowledge bases. Custom ML models need labeled historical records for the outcome being predicted. Gartner describes AI-ready data as data that represents the use case with all its patterns, errors and outliers. Through 2026, Gartner predicts organizations will abandon 60% of AI projects unsupported by that kind of data. Some use cases are not ready yet. Sparse or inconsistent records mean a data engineering phase comes before any model work.

Which large language model should our AI application use? faq faq

The right large language model depends on 4 factors: task accuracy, response speed, data residency requirements and expected usage volume. tkxel compares candidate models on examples from your own workflow during solution design, then selects one model or routes different request types to different models through an AI gateway. Open-weight models such as Llama and Mistral can be self-hosted when data cannot leave your environment. Model choice can be revisited as providers release new versions.

How do you reduce hallucinations in generative AI applications? faq faq

Hallucinations are reduced by grounding answers in retrieved company data, testing outputs against known correct answers before release and routing uncertain cases to a person. Retrieval limits the model to approved sources. Evaluation sets catch regressions when prompts, models or data change. Escalation rules decide when the assistant answers and when it hands over. No method removes hallucinations completely, so outputs with financial, legal or customer impact go through human approval.

How do you protect our data during AI development? faq faq

tkxel protects client data through encryption at rest and in transit, data residency controls, restricted access to models and training data and no third-party sharing without explicit opt-in. These data privacy commitments are published in the tkxel AI Principles, which reference the General Data Protection Regulation (GDPR), Saudi Arabia’s Personal Data Protection Law (PDPL) and the EU AI Act. Every AI system has a named human owner and oversight. tkxel’s own controls do not certify your system, so compliance targets such as SOC 2 are assessed separately through a governance, risk and compliance review.

Is a small or mid-sized business ready for custom AI development? faq faq

Yes, a small or mid-sized business is ready for custom AI development when it has one repetitive, high-volume workflow, digital records for that workflow and a named person who owns the outcome. Company size matters less than process clarity. A distributor with clean order data is often a better candidate than a larger company running on scattered spreadsheets. Businesses missing one of the three conditions get more value from process fixes and data cleanup first, with the AI project following.

How is AI development different from AI consulting? faq faq

AI consulting decides what to build and why, while AI development builds, integrates and runs it. Consulting produces use-case priorities, readiness findings, a solution design and a roadmap. Development produces working software: data pipelines, models or agents, integrations, tests and monitoring. tkxel offers both under one team, so the people who scope the use case stay involved through launch.

Upcoming Webinar

FinOps for AI Workflows: Controlling Cloud Costs for Businesses

August 12, 2026 10:00 am EST

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Your AI pilot didn't stall because AI can't do the work.