Webinars techcrunch disrupt 2026

on-demand • Panel Talk

TechCrunch Disrupt 2026: The Untapped Opportunity Hidden in Business Workflows

  • Understand why AI is shifting from tools to workflows
  • Discover where the biggest value sits inside the 10 trillion dollar services economy
  • Learn how real companies are automating sales, support, finance, and operations workflows
  • Explore a practical framework to identify which workflow steps AI can reliably automate
AVAILABLE ON DEMAND
1 hour

AI is reshaping how businesses operate, but most teams still focus on tools, features, and isolated automations. In reality, the largest opportunities live inside business workflows, which are the step by step processes where companies create value every day.

As Umair Javed, CEO tkxel, explains in this TechCrunch Disrupt breakout session, AI is not competing with the software market. It is moving into the much larger global services economy where most work still happens through human effort. Workflows in sales, support, HR, finance, operations, and engineering continue to depend on repetitive decisions and manual handoffs, and these are the steps AI can now automate with speed and accuracy.

Through real examples from tkxel operations, startup funding trends, and industry wide patterns, this session reveals how businesses are already reducing headcount, increasing output, and improving quality by embedding AI into workflows.

What’s in it for you

This session gives you a practical lens on how AI is reshaping business workflows and creating new opportunities for value creation. You will learn:

  • Why AI is shifting from tools to workflows, and what that means for businesses
  • How to identify workflow steps that are ready for automation and can deliver immediate ROI
  • How AI changes the way teams operate across sales, support, operations, and product delivery

Who should attend?

CFOs, CIOs, and CTOs

Speakers

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Umair Javed

CEO & Founder

Umair Javed is an AI transformation leader with extensive experience helping organizations adopt and scale AI, including Generative AI and Agentic AI. As CEO of tkxel, he has worked with Fortune 500s, SMBs, and startups worldwide, guiding them through AI-driven transformation, digital modernization, and long-term business growth.

Marcus Torres 1

Marcus Torres

CPO

Marcus Torres is the Chief Product Officer at Quickbase, where he leads product strategy and innovation for the company. With >20 years of experience in SaaS product leadership, including roles at ServiceNow, Salesforce, and Twilio, he focuses on blending customer needs with forward-looking technology to build products that deliver value at scale.

person bashire

Umair Bashir

Fractional CTO

Umair Bashir is the Chief Technology Officer at Signal, where he leads the company’s technology vision and engineering strategy. With deep expertise in scalable systems, product architecture, and high-performance teams, he drives the development of secure, reliable platforms that support Signal’s mission at global scale.

Frequently Asked Questions (FAQs)

What is this TechCrunch Disrupt session about and why is it relevant now?
The session looks at how workflow automation is creating new opportunities inside business workflows that still rely on manual effort. It explains how AI workflow orchestration can uncover inefficiencies across sales, support, operations, and other functions where organizations lose time and accuracy. tkxel brings this perspective to life through real implementations where AI agents now handle outreach, classification, research, and handoffs inside high-volume workflows, allowing teams to scale output without adding more people.
How can businesses identify which workflows are ready for automation with AI?
Workflows that are repetitive, data rich, and slow to verify are strong candidates for AI process automation. These steps benefit most from workflow intelligence because AI can perform initial actions while humans focus on review and higher judgment. tkxel has helped organizations map their end-to-end workflows, uncover friction points, and design AI business workflows that automate tasks like lead qualification, customer responses, and internal documentation. These shifts give teams more time for strategic work while improving speed and consistency.
What can AI automate inside sales, support, and operations today?
Modern AI agents for business workflows can automate email classification, lead scoring, appointment scheduling, ticket routing, knowledge retrieval, reporting, and many operational tasks that previously required multiple people. tkxel has already deployed workflow automation in these areas for global teams, reducing manual steps, accelerating cycle times, and improving output quality. These workflow-native products help teams operate with far more efficiency than traditional tools alone.
How does workflow-led AI deliver better ROI than simple task automation?
Task automation supports isolated actions. Workflow-led AI connects entire sequences, which multiplies the impact. When AI orchestrates full processes rather than single tasks, businesses see greater operational efficiency, reduced handoffs, and consistent execution at scale. tkxel’s customers have seen strong ROI from AI workflow orchestration, including lower cost per lead, faster customer response times, and 3x improvements in internal productivity. These gains come from redesigning the workflow, not just automating one step.
How does workflow automation relate to the global services economy?
Much of the global services economy still depends on manual labor, especially in sales, support, finance, and operations. Workflow automation and AI workflow orchestration shift work from manual creation to guided supervision, unlocking efficiency at a scale not possible before. tkxel has supported organizations through this transition by building AI business workflows that reduce repetitive work, increase throughput, and keep humans focused on decisions that require expertise.
How can companies ensure their AI workflows remain safe and reliable?
Safe AI automation requires clear workflow boundaries, verification points, and traceability. When these controls are in place, AI agents can execute work while humans supervise exceptions. tkxel incorporates oversight, quality checks, and structured actions into every AI workflow to ensure that automated decisions remain consistent and reviewable. These guardrails are already running successfully inside sales, support, and operational processes for multiple clients.
How do I know if my organization is ready to adopt workflow automation with AI?
You are ready when your teams face repeated manual tasks, long cycle times, and difficulty scaling without new hires. If your processes produce structured or semi-structured data, AI can begin improving them. tkxel guides organizations through workflow mapping, opportunity discovery, pilot design, and scaled rollout so teams can adopt AI with confidence. Our work across sales, support, and operations shows that even small steps toward workflow optimization can deliver measurable results quickly.

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