Webinars world summit ai

on-demand • Panel Talk

World Summit AI Qatar: Hidden AI Opportunities in Business Workflows

  • Understand why AI’s biggest opportunity lies in the services economy
  • Learn how AI is shifting from tools to workflows inside businesses
  • Explore real-world examples of AI in sales and customer support workflows
  • Learn how to evaluate AI suitability before automating the right workflow steps
AVAILABLE ON DEMAND
1 hour

Overview

Are you investing in AI tools, or rethinking the workflows that drive your business? In a recent session at World Summit AI Qatar, Umair Javed, CEO of tkxel, joined by John Mankarios (VP, QInvest) and Dr. Fatih Mehmet Gul (CEO, The View Hospital), focused on where AI actually creates business advantage: inside everyday workflows. The real AI opportunity sits within the services economy, where human effort drives core operations such as sales, customer support, marketing, and finance. Businesses are not simply adopting AI tools. They are rethinking how human effort flows through structured processes and where AI can meaningfully augment that effort. Rather than focusing only on models or chasing fully autonomous agents, the session emphasized a practical approach. Identify the workflow. Break it into steps. Evaluate AI suitability at the step level. Keep a human in the loop where needed. Through real examples from tkxel’s AI implementations and broader global industry patterns, this session reveals how businesses are already reducing headcount, increasing output, and improving quality by embedding AI directly into workflows.

What’s in it for you

This session gives you a practical lens for applying AI inside your business, beyond pilot projects. You will walk away with:
  • A clearer way to distinguish between workflow steps that require human judgment and those that can be AI-assisted
  • A structured approach to improving throughput and output quality without waiting for fully autonomous systems
  • Insight into how to think about labor efficiency and productivity gains inside existing teams
  • A step-level view of where AI can reduce review time, speed execution, and unlock additional capacity

About World Summit AI 

World Summit AI is widely recognized as one of the world’s leading AI gatherings, bringing together the leaders shaping how artificial intelligence is researched, governed, and deployed globally. Launched in Amsterdam in 2017, the summit has become a key meeting point for enterprise executives, policymakers, big tech, start-ups, investors, and researchers across the global AI ecosystem. The Qatar edition, organized in partnership with the Ministry of Communications and Information Technology, welcomed more than 8,000 participants and over 100 international speakers. The audience included founders, C-suite leaders, senior technology executives, regulators, and AI practitioners from across industries.

Who should attend?

CEOs, CIOs, and CTOs

Speakers

uj

Umair Javed

CEO & Founder

Umair Javed is an AI transformation leader with extensive experience helping organizations adopt and scale AI, including Generative AI and Agentic AI. As CEO of tkxel, he has worked with Fortune 500s, SMBs, and startups worldwide, guiding them through AI-driven transformation, digital modernization, and long-term business growth.

John

John Mankarios

Vice President IT

John Mankarios is the VP – Deputy Head of IT at QInvest LLC, where he leads digital transformation, cloud adoption, and enterprise IT innovation for a leading Islamic investment bank. With over a decade of IT leadership experience, he specializes in cloud architecture, IT governance, cybersecurity, and AI strategy, aligning technology initiatives with business objectives.

fatih gul

Dr. Fatih Mehmet Gul

CEO

Dr. Fatih Mehmet Gul is an international healthcare leader and physician executive with over 20 years of experience across the GCC, Europe, and the Middle East. He serves as CEO of The View Hospital in Qatar, leading large-scale clinical and operational excellence initiatives. He has been ranked among Forbes’ Top 50 Healthcare Leaders (2022, 2023, 2025) and inducted into Newsweek’s Global Hospital CEO Circle (2024).

Frequently Asked Questions (FAQs)

What is the focus of this World Summit AI Qatar session?
The session examines where AI creates measurable business advantage inside operational workflows. It explains why the services economy represents the largest AI opportunity and outlines a practical way to evaluate AI suitability at the step level within existing processes.
How is this different from typical discussions about AI tools or models?
Rather than focusing on model performance or isolated automation, the discussion centers on workflow design. The emphasis is on identifying structured processes, breaking them into steps, and determining where AI can augment execution while maintaining human oversight.
What does evaluating AI suitability actually mean?
AI suitability refers to assessing whether a specific workflow step can be reliably automated, partially automated, or should remain human-led. The session outlines how to distinguish between deterministic tasks, judgment-heavy tasks, and review-driven tasks before implementation.
What types of workflows are discussed in the session?
The panel explores practical examples across sales, customer support, and other operational functions where repetitive decision-making and structured inputs create strong candidates for AI-assisted execution.
Who should watch this session?
This session is relevant for CEOs, CIOs, CTOs, transformation leaders, and executives responsible for AI strategy, operational efficiency, and productivity improvement within their organizations.

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