The IT department is rapidly evolving…evolving to the point of extinction. Yes. This post is officially declaring the demise of the IT department. *Que funeral bagpipes*
We owe the guys at IT a lot. But it's time to move on. Like with everything in the tech world, change is necessary and if you don't keep up, be prepared to become obsolete.
Experts have been debating whether or not the IT department can be saved or whether its role will be different in the future. However, the traditional IT subdivisions in organizations are slowly crumbling and not growing. Mobility is right smack in the middle of bringing about this change.
Mobile devices have heavily infiltrated all aspects of our lives, including our work, and they are replacing the IT department in making work more productive, efficient, and innovative. Mobility has given way to new forms of doing work. From bringing your own devices (BYOD) to bringing your apps (BYOA) and now to bringing your workflow (BYOW), mobility has thoroughly captured the essence of working in the modern-day world.
Let's see how each solution has affected the workspace:
When the BYOD phenomenon first broke into the business scene, it looked like just another tech fad that would eventually disappear. That, of course, did not happen. Instead, BYOD was beginning to show its capabilities in the workplace before other forms of mobile enablement quickly took over.
Still relevant in 2016, BYOD is when employees bring their own mobile devices to the workplace to check meetings, documents, and other work-related data they might need day-to-day. Generally, IT departments have always had a clear idea of where they stand and what they provide to an organization. However, with the advent of mobility, the IT department has been shaking to its core by either completely losing control or, at best, making BYOD policies to maintain some governance.
By the end of 2016, Gartner predicts that half of the employers around the world will require some form of BYOD in place at work. A BYOD policy is a way to enhance and monitor work activities efficiently. Still, it’s also quickly becoming a way to attract top talent. BYOD is an agreement that we are all unique individuals who think and act differently.
With security policies in place, the IT department quickly realized that it’s not just the device itself they need to manage but the software on the device, which brings us to our next point.
Naturally, when using your mobile device, what do you go for? An application. Applications offer a wide variety of solutions to do work more productively – over 65% of workers claim they download apps from public app stores and use them in their day-to-day work. Whether managing projects, communicating with team members or saving sensitive documents, there is an app for literally everything. BYOA, thus, adds a whole new perspective to the BYOD trend.
Of course, there are security concerns that come along with such use. Hence, organizations set up enterprise application stores that only provide enterprise-approved apps. However, this limits the spirit of individuality that was harnessed with the implementation of BYOD originally. Nonetheless, there are only so many limitations the IT department can put in place to keep mobility in check. In the end, workers begin to form mobile work habits distinctive to them and help them accomplish larger company goals.
Today, it’s no longer about BYOD or BYOA. Each employee’s unique and individual workflows mean that users are implementing mobile and cloud applications to complete organizational tasks. Using specific enterprise mobility tools, systems can be easily connected and allow various people to collaborate. Each user can create their own tailored and optimized workflow that will make their daily tasks easier, ultimately pushing the IT department to extinction.
Or does it?
Our theory is that the IT department will most likely go virtual. It will no longer manifest physically as an office updating company-owned software and hardware systems. The Google Play Store or the Apple Store could now easily replace the guys at IT. Why, you may ask? It’s because the expense related to uninstalling and downloading a new app is pretty much next to nothing. When the IT department realizes something needs to be done about a certain application. Therefore, employees are already moving on to the newer and better things.
To remain in the mobile world, IT service providers need to find creative ways to support multiple applications and devices. IT can also provide a Mobile Device Management (MDM) solution so that applications can be accessed from anywhere at any time. Finally, IT departments need to assess the capabilities by measuring how well they can cope with the overload of applications and cloud services employees use in their company-owned infrastructure.
Unfortunately, if IT service providers don’t keep up with the times, they will see an erosion of their department. It’s not simply about device-level support; it’s about being one step ahead in this ever-changing mobile climate to keep businesses competitive and maintain the delicate balance between employers and employees. You can migrate and protect your data with cloud migration services at Tkxel