Back-Office Process Automation

Unlock higher performance across your operations with intelligent tools

Replace fragmented manual processes with integrated, automated workflows across your
back office so your teams operate with greater speed, accuracy and control every day.

AWARDS

Why BPO automation matters for your business
(PWC, DELOITTE, KPMG, ERNST Young EY)

0.5 to 3.4%

can be added to annual productivity growth when organizations combine automation with AI

60 to 70%

of employees’ work activities have the potential to be automated with current generative AI and automation technologies.

30%

reduction in operating costs can be achieved by organizations that combine automation with redesigned operational processes.

Our back office process automation
capabilities

BACK-OFFICE PROCESS AUTOMATION

Finance and accounting workflow automation

Streamline the manual financial tasks that slow down your closing cycle. We automate invoice processing, AP/AR routing, expense approvals, reconciliations, and financial reporting so your team can operate with accuracy and consistency every day.

BACK-OFFICE PROCESS AUTOMATION

HR and people operations automation

Reduce repetitive HR workload and deliver faster, more structured employee experiences. From onboarding & offboarding to document collection, payroll preparation, and leave approvals, we build automated workflows that keep your people operations smooth.

BACK-OFFICE PROCESS AUTOMATION

Procurement and vendor management automation

Eliminate delays and manual follow ups across procurement workflows. Automate purchase requests, PO approvals, vendor onboarding, contract routing, supplier documentation, and compliance checks to simplify end to end back office operations.

BACK-OFFICE PROCESS AUTOMATION

Compliance and document processing automation

Improve accuracy and meet regulatory requirements with automated compliance workflows. We help you digitize document processing, create audit trails, manage policy acknowledgements, and streamline reporting through secure, rule based automation.

BACK-OFFICE PROCESS AUTOMATION

Data entry, validation and system synchronization

Replace time consuming data entry with reliable, automated pipelines. We design workflows that extract, classify, validate, and sync data across CRMs, ERPs, HR systems, and financial tools to reduce errors and improve data quality.

BACK-OFFICE PROCESS AUTOMATION

Operational and administrative workflow automation

Turn scattered emails, spreadsheets and ad hoc requests into structured workflows. Automate internal approvals such as IT access, travel and asset requests, task routing, internal ticketing, and team coordination so your back office runs with speed and discipline.

BACK-OFFICE PROCESS AUTOMATION

Reporting and monitoring automation

Give your teams real time visibility without manual report creation. We automate recurring reports, schedule data refreshes, trigger alerts for delays or discrepancies, and build dashboards for operational and compliance insights.

How we transform manual business
workflows into automated processes

01

01 Discovery and workflow assessment

We begin by reviewing your current back office processes across finance, HR, procurement and administration. Our team maps workflows, identifies manual steps, reviews dependencies, and documents delays or inconsistencies. This gives us a clear foundation for designing automation that matches how your operations function today.

02 Opportunity analysis and prioritization

Next, we evaluate which tasks are repetitive, rule based or high volume. We estimate time savings, cost impact and risk reduction, then prioritize the highest value opportunities. This helps create a focused roadmap that delivers early wins and long term efficiency.

03 Automation design and system integration planning

We define the future state of each workflow using automation, integrations and structured approval logic. Our team selects the right tools such as RPA, OCR, workflow engines or low code platforms. We also plan connections with your finance systems, HRIS, CRM or ERP to ensure seamless data flow.

04 Build, testing and deployment

We develop automated workflows, configure rules, set up integrations and run detailed testing to validate accuracy and reliability. Once everything runs smoothly, we deploy the automation into your environment with proper documentation, access controls and training for your team.

05 Monitoring, optimization and scaling

After deployment, we track workflow performance, resolve exceptions and refine rules based on real usage insights. As your operational needs evolve, we help extend automation into additional back office functions, ensuring your processes remain efficient, predictable and scalable.

How we transform manual business
workflows into automated processes

step 1

Discovery and workflow assessment

step 2

Opportunity analysis and prioritization

step 3

Automation design and system integration planning

step 4

Build, testing and deployment

step 5

Monitoring, optimization and scaling

The operational gains you can expect

Shorter processing times for daily tasks

Reduce approval and processing cycles by 30-60% across operations as manual steps are replaced with structured, automated workflows.

Higher accuracy and fewer operational errors

Achieve more accurate data entry and reporting with automated validations and standardized workflows. Many teams see a 50% reduction in avoidable errors after automation.

Lower operational cost across internal functions

Cut the time spent on repetitive tasks by up to 40%, reducing the cost of running day to day operations without adding headcount.

Stronger compliance and audit readiness

Create consistent audit trails, automated checks and standardized documentation processes that increase compliance accuracy and reduce the time required for audits by 25-40%.

Real time visibility into operational performance

Access up to date dashboards and automated reports that give you a clear view of approvals, spending, bottlenecks and process health.

Ready to transform

Get in touch

Proven impact of automated back office workflows

Reduced operational workload by 56% with automated back-office workflows.

LogisticsAutomation

Back-office automation

“tkxel automated tasks that consumed hours of our team’s time daily.”

Increased process accuracy by 39% through invoice automation.

FinanceAutomation

Invoice automation

"Automation eliminated errors that repeatedly slowed down approvals."

Reduced manual data entry by 82% through data processing automation.

HealthcareAutomation

Data processing

“Their automation saved our staff tremendous time each week.”

Improved workflow transparency across the organization via operations automation.

RetailBack-office

Operations automation

“We finally see the entire workflow from start to finish.”

Cut processing time by 44% through document automation.

ManufacturingAutomation

Document automation

“tkxel helped us move from slow manual work to a fast automated system.”

The value we bring to your automation journey

End to end automation delivery

Map workflows, design automation, implement integrations and manage ongoing optimization to create a predictable operational engine that reduces manual work and keeps processes running smoothly.

Tech enabled operations

Set up and manage RPA, workflow tools, low code automation and AI driven document processing to eliminate repetitive tasks and improve visibility across your operations.

Security and governance

Implement role based access, audit logs and secure data handling as part of the automation design, ensuring your operations stay compliant from day one.

Reliable system integrations

Unify disconnected systems by building secure integrations that support accurate data flow and dependable automation across departments.

We’ve been recognized by the best, year after year

AMERICA’S FASTEST GROWING COMPANY

TOP 100 INSPIRING WORKPLACES 2025

FORBES COACHES COUNCIL

FINANCIAL TIMES

mogul people leader

ISO 27001 CERTIFIED

ISO 20000 CERTIFIED

ISO 9001 CERTIFIED

CMMI DEV 3 CERTIFIED

Discover how automation can streamline your operations

See where your manual processes are slowing down performance and get a structured plan to improve them.

Platforms and tools we work with

Robotic process automation (RPA)
Workflow & low code automation
Document processing and OCR
AI for classification and data extraction
Integrations and system connectivity

MICROSOFT Power Automate RPA

UiPath

Automation Anywhere

BLUE PRISM

zapier

make

nintex

kissflow

Azure Document Intelligence

Google Document AI

Amazon Textract

ABBYY FlexiCapture

Tesseract OCR

OpenAI

Google Vertex AI

AWS Bedrock

powerbi

tableau

Workato

APIs and Webhooks

looker studio

Modernize your workflows to cut costs and speed up execution

“tkxel completely transformed the way we manage our customer relationships. Their customized CRM system streamlined our processes and improved customer satisfaction. We highly recommend their services to any business looking for real results.”

Nick Drogo

Global Director IT, Knowles

“They helped us build a docketing app with an intuitive user interface, allowing our attorneys to track over 10,000 U.S. and international patent systems.”

Robert K Burger

COO, Sterne Kessler

“Tkxel has proven beyond par that they excel not just in building and integrating with our team but building at a level that is at par with any US development team. Working with Tkxel is one of the best decisions we have made.”

Umair Bashir

CTO, Replenium

“tkxel shared our vision right from the get go, and helped us achieve the unthinkable through perseverance and a thorough attention to detail. Their team was highly professional and possessed a firm grasp on technicalities, a combination that is hard to find in the industry.”

Pam Chitwood

Product Manager, ABB

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Nick Drogo

Global Director IT, Knowles

“They helped us build a docketing app with an intuitive user interface, allowing our attorneys to track over 10,000 U.S. and international patent systems.”

Robert K Burger

COO, Sterne Kessler

Umair Bashir

CTO, Replenium

Pam Chitwood

Product Manager, ABB

Frequently asked questions

What is back office automation and which processes can be automated?

Back office automation refers to using workflow automation and business process automation to remove manual steps from daily operations. Common areas include finance and accounting automation, HR back office workflows, procurement automation, data entry automation and document processing automation. These processes are ideal for automation because they are high volume, rule based and repetitive.

Which business functions benefit most from back office process automation?

Any function with routine, multi step tasks can benefit. This includes finance operations such as invoice processing automation and purchase to pay workflows, HR processes like onboarding and payroll automation, and administrative tasks involving data entry or compliance automation and audit trails. Automating these areas improves accuracy and reduces operational delays.

How much time and cost can back office automation save compared to manual processes?

Organizations typically reduce processing times by 30 to 60 percent and manual effort by up to 40 percent with structured back office workflow automation. Savings come from fewer handoffs, automated validations and the removal of repetitive work across daily operations. These improvements allow teams to focus on higher value activities rather than routine administrative tasks.

Does automation help improve accuracy and reduce errors in operations?

Yes. Automated workflows ensure tasks follow consistent rules and validations, which reduces data entry errors and inconsistencies that occur in manual processes. This is especially valuable in finance and accounting automation, HR operations and document processing workflows, where accuracy is essential for reporting, compliance and decision making.

Can back office automation scale as the business grows?

Automation is designed to support increasing volumes without adding extra overhead. Whether you expand your finance, HR or procurement operations, automated workflows can scale by handling more requests, approvals and data without slowing down. This makes back office automation ideal for companies undergoing growth or digital transformation.

What technology and approaches do you use to build automated workflows?

We use a combination of RPA tools, low code automation platforms, workflow engines, OCR and system integrations to automate back office processes. The approach depends on your requirements, existing systems and workflow complexity. This ensures each solution aligns with your operational goals and long term scalability.

Can automation be implemented without disrupting ongoing operations?

Yes. We start by mapping your current workflows, then introduce automation in stages to avoid disruption. Testing is done in parallel with your existing processes to ensure a smooth transition. Once validated, automated workflows replace manual steps without affecting core operations.

How do you ensure compliance, security and audit trails when automating processes?

Automation strengthens compliance by applying consistent rules, maintaining audit logs and enforcing approval paths. Role based access, secure data handling and automated record keeping provide better oversight and traceability than manual workflows, especially for document processing automation and compliance workflows.

Unlock higher performance across your operations with intelligent tools

AWARDS

Why BPO automation matters for your business (PWC, DELOITTE, KPMG, ERNST Young EY)

0.5 to 3.4%

can be added to annual productivity growth when organizations combine automation with AI

60 to 70%

of employees’ work activities have the potential to be automated with current generative AI and automation technologies.

30%

reduction in operating costs can be achieved by organizations that combine automation with redesigned operational processes.

Our back office process automation capabilities

BACK-OFFICE PROCESS AUTOMATION

Finance and accounting workflow automation

BACK-OFFICE PROCESS AUTOMATION

HR and people operations automation

BACK-OFFICE PROCESS AUTOMATION

Procurement and vendor management automation

BACK-OFFICE PROCESS AUTOMATION

Compliance and document processing automation

BACK-OFFICE PROCESS AUTOMATION

Data entry, validation and system synchronization

BACK-OFFICE PROCESS AUTOMATION

Operational and administrative workflow automation

BACK-OFFICE PROCESS AUTOMATION

Reporting and monitoring automation

How we transform manual business workflows into automated processes

01

How we transform manual business workflows into automated processes

Discovery and workflow assessment

Opportunity analysis and prioritization

Automation design and system integration planning

Build, testing and deployment

Monitoring, optimization and scaling

The operational gains you can expect

Shorter processing times for daily tasks

Higher accuracy and fewer operational errors

Lower operational cost across internal functions

Stronger compliance and audit readiness

Real time visibility into operational performance

Ready to transform

Proven impact of automated back office workflows

Reduced operational workload by 56% with automated back-office workflows.

Back-office automation

Increased process accuracy by 39% through invoice automation.

Invoice automation

Reduced manual data entry by 82% through data processing automation.

Data processing

Improved workflow transparency across the organization via operations automation.

Operations automation

Cut processing time by 44% through document automation.

Document automation

End to end automation delivery

Tech enabled operations

Security and governance

Reliable system integrations

We’ve been recognized by the best, year after year

AMERICA’S FASTEST GROWING COMPANY

TOP 100 INSPIRING WORKPLACES 2025

FORBES COACHES COUNCIL

FINANCIAL TIMES

mogul people leader

ISO 27001 CERTIFIED

ISO 20000 CERTIFIED

ISO 9001 CERTIFIED

CMMI DEV 3 CERTIFIED

Discover how automation can streamline your operations

Platforms and tools we work with

Modernize your workflows to cut costs and speed up execution

Nick Drogo

Robert K Burger

Umair Bashir

Pam Chitwood

Nick Drogo

Robert K Burger

Umair Bashir

Pam Chitwood

Frequently asked questions

Latest insights & resources

USA

Saudi Arabia

Portugal

Why BPO automation matters for your business
(PWC, DELOITTE, KPMG, ERNST Young EY)

Our back office process automation
capabilities

How we transform manual business
workflows into automated processes

How we transform manual business
workflows into automated processes