Reidmark

Delivered a mobile service desk app to streamline tenancy operations

Results delivered

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tenant onboarding by guiding staff through a structured tenancy setup in one flow.

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Quicker property viewings coordination by managing prospective tenant viewings in one place

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Cleaner prospect and CRM records with centralized customer details and logged CRM items

Img Reidmark

Executive summary

Reidmark is a frontline tenancy services app built for Broadland Housing Group (BHG), one of the largest housing associations in the UK. The solution helps staff manage property records, prospective tenants, and surveys more efficiently while working alongside existing systems like RSLmanager and SQL databases.

Industry

Corporate Services

Project Type

Product Development

Service

Engineering

Outcome

tkxel developed a Surface/UWP app to support frontline staff in tenancy delivery, integrated it with multiple internal systems, and handled complex business rules across large databases. The project achieved UAT delivery on the agreed date, and Phase 2 requirement engineering started within two weeks after UAT delivery.

Tools & technologies

Programming languages

C# dot JavaScript dot SQL dot .NET dot

Frameworks and platforms

.NET Core dot .NET MVC dot ASP.NET dot ASP Classic dot Universal Windows Platform (UWP) dot

API and backend

.NET Web API dot Entity Framework dot

Frontend

Angular dot jQuery dot

Database

Microsoft SQL Server dot

Tools and DevOps

IIS dot Visual Studio dot Visual Studio Code dot Postman dot SQL Server Management Studio (SSMS) dot LINQPad dot QMetry dot Xcode dot
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